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Rules and ethics

How HMRC VAT rules shape UK shopping feed prices and orders

Product feed software must show HMRC-correct VAT inclusive pricing, MTD records and Google and Amazon UK tax fields to avoid mispriced orders.

What to take away

  • UK shopping feed prices must be VAT-inclusive, so the figure the shopper sees is the figure they pay.
  • Product feed software needs a tax rate per SKU, not one rate standing in for a whole catalogue.
  • Making Tax Digital for VAT expects digital records and digital links, and HMRC keeps VAT records for six years.
  • Amazon UK collects VAT on many orders, but the seller still owns the product tax code and the invoice data.

How HMRC treats VAT on prices in UK shopping feeds

HMRC regulates the sale, not the feed. Even so, a price published in a feed is treated as the price the customer pays, so a feed showing £20 against a £24 checkout is a tax failure.

Consumer prices must be displayed VAT-inclusive. That rule reaches the product page, the advert and the feed behind both, so each line needs its own tax rate before publication.

VAT is charged at the point of sale, not upload, so the order governs if a price moves between the two. Above the £90,000 registration threshold, a mid-year registration means repricing the feed.

Standard, reduced and zero-rated lines in one catalogue

Most UK retail lines are standard-rated at 20%. Children's clothing, books and most food are zero-rated, while energy-saving materials are reduced-rated at 5%.

UK VAT rates by product category

Category

Adult clothing
Standard-rated
Children's clothing
Zero-rated
Most food and books
Zero-rated
Energy-saving materials
Reduced rate
Digital services
Standard-rated

VAT treatment

Adult clothing
Full VAT added
Children's clothing
No VAT added
Most food and books
Rate field populated
Energy-saving materials
Lower rate applied
Digital services
Location rules apply

Feed consequence

Adult clothing
Children's clothing
Most food and books
Energy-saving materials
Digital services

HMRC publishes the definitive list in VAT rates on different goods and services. The table below is a starting point for classification, not a ruling.

Standard, reduced and zero-rated lines

CategoryVAT treatmentFeed consequence
Adult clothingStandard-rated 20%VAT inside the displayed price
Children's clothingZero-ratedNo VAT added, rate field populated
Most food and booksZero-ratedNo VAT added, rate field populated
Energy-saving materialsReduced-rated 5%Lower rate applied per line
Digital servicesStandard-ratedRate follows customer location rules

Bundles are the common failure. A gift set holding a zero-rated book and a standard-rated toy is not automatically zero-rated, because treatment follows the nature of the supply.

A named person in finance should approve each new line before it enters the feed, since that approval is the evidence an HMRC check asks for. Wider duties sit alongside shopping feeds UK regulations.

Making Tax Digital and the six-year record

Making Tax Digital for VAT requires digital records and returns through compatible software, with VAT records kept for six years. The duties are set out in Making Tax Digital for VAT.

Feed software should consume tax data, not originate it. Look for a rate-per-SKU field mapped to the accounting system, versioned exports that preserve an earlier price list, and API digital links that remove manual retyping.

An export overwritten in place leaves nothing to check six years later.

Example: a mixed-rate order on Amazon UK

A retailer sells a standard-rated item at a net £20 and a zero-rated children's book at a net £8.

Mixed-rate order on Amazon UK

  1. The item is published at £24 including VAT.
  2. The book is published at £8, with no VAT added.
  3. Each line carries its own product tax code into Seller Central.
  4. Amazon calculates VAT on the item only, so the invoice shows £4 VAT and none on the book.

Google Shopping UK price fields

Google Shopping UK shows the price the shopper pays, so a consumer offer carries VAT inside the price attribute. The field rules sit in the Product data specification.

For a UK feed, price is a VAT-inclusive amount with currency set to GBP. sale_price applies only to a genuine temporary reduction below a regular price, and no separate tax field is used for UK consumer offers, so an ex-VAT export is never corrected.

Price accuracy drives most disapprovals: a feed showing £24 against a £20 landing page breaks the match Google requires. Channel-by-channel rules are compared in Amazon UK and eBay UK feed specs.

Amazon UK Seller Central: product tax code and invoice data

Amazon UK collects and remits VAT on many marketplace orders, yet the seller still owns the product tax code and the VAT calculation settings behind each listing.

A wrong code produces the wrong VAT, and correcting it later means refunds and adjustments. Seller Central prices are normally entered VAT-inclusive for UK consumers.

Choosing product feed software that keeps the trail

HMRC-ready feed workflow checks

  • Single source of truth in accounting or ERP
  • Feed platform never sets VAT rate first
  • Rate changes restricted to finance or named owner
  • Weekly report of rate and price changes
  • Channel-specific checks before every upload

Start with one source of truth for tax data in the accounting system or ERP. The feed platform applies the rate and publishes, and is never where a rate is first set.

Restrict rate changes to finance or a named owner, then report weekly on every SKU whose price or rate moved. Feed tooling and reconciliation are recurring costs, and shopping feeds costs and pricing explains how to size them.

Common questions

Do UK shopping feed prices have to include VAT?

Yes for consumer offers, because the price the shopper sees is the price they pay. Trade feeds show ex-VAT prices only for VAT-registered buyers.

How long must VAT and feed records be kept?

Six years. Keep versioned feed exports alongside the VAT records so a past price can be reconstructed.

Who is liable for VAT on Amazon UK orders?

The seller, even though Amazon collects and remits VAT on many orders. The product tax code and invoice data stay with the seller.

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